top of page

Shipping Policy

Order Quantity Requirements

  • Orders of 20 bees or fewer are Local Pickup Only at our Lecompte, LA location.

  • Orders of 21 bees or more are eligible for shipping via our approved carriers.

Shipping Schedule

  • Live bees ship only on Tuesdays and Thursdays via Next-Day Air or USPS Express Mail.

  • This ensures arrival during the week and reduces the risk of bees being held over weekends or holidays.

Order Cut-Off

  • Orders must be placed at least 48 hours before the shipping day to qualify for that week’s shipment.

Weather Delays

  • Shipping may be postponed if weather conditions are unsafe for transport.

  • Customers will be notified of any rescheduling.

Pickup & Delivery Requirements

  • Bees must be picked up within 2 hours of delivery notification from your post office or UPS facility.

  • Tracking information will be sent once your order ships.

  • Failure to pick up promptly may void our Live Arrival Guarantee.

Live Arrival Guarantee

  • Valid only if:

    • You meet the pickup time requirements.

    • You provide photo evidence of losses within 24 hours of delivery.

  • Minor loss (less than 10%) is considered normal and not covered.

Shipping Costs

  • Shipping charges are non-refundable.

  • Replacements or refunds for losses are at our discretion and subject to our guarantee terms.

bottom of page